Returns & Exchanges

At Glencroft, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all items in their original condition. Whether you need a different size or a full refund, our team is committed to making the process as smooth as possible.

Return Process

• 1.
  Initiate Return

  Log in to our returns portal using your order number and email address to select the items you wish to send back.

• 2.
  Prepare Package

  Securely pack your items in their original packaging, ensuring all tags are attached and the products are unworn.

• 3.
  Ship Items

  Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.

• 4.
  Receive Refund

  Once our warehouse inspects your return, we will process your refund or exchange within 5 to 7 business days.